Bill Hero in the news
Bill Hero subscriber Peter Nink is one of many energy consumers blindsided by a forced change to a demand tariff.
Energy Industry
News and views from across the retail energy industry
54 articles
(Page 4)
Time of Use tariffs
Time of Use tariff means different prices will apply for your energy consumption at different times of the day
Single Rate tariffs
Single rate is the simplest electricity tariff, and is still the most common tariff used across Australia.
Climate Saver Tariff
Climate Saver is a legacy tariff that was available to households in the Powercor distribution network in Victoria.
Demand tariff explainer
Demand tariffs are a new form of tariff intended to reward energy consumers who avoid contributing to peak network loads, and penalise that do. Here's everything you need to know
What is an energy tariff?
The type and configuration of your electricity meter governs how you can be charged for your electricity usage.
Market Madness Q2 recap
High energy prices are here to stay, due to coal closures, and a domestic gas supply 'shortfall' projected for winter 2023
What happens when your retailer fails?
If your energy retailer suddenly goes out of business, the 'Retailer of Last Resort' rules kick in, and you'll be transferred to a new retailer
Retail fail, part 7
Seven energy retailers have hit the wall since the wholesale price shocks began in May 2022. The latest to fall is Elysian Energy
When can retailers increase prices?
Energy prices are up, so let's check the rules on when, how often, and by how much retailers can increase their prices. Here's everything you need to know.
Solar beats coal in a winter first
For the first time, solar generation has exceeded coal as the dominant electricity generation source in the national power grid in winter.
Climate Saver tariff
Climate Saver is a legacy tariff that was offered to households in the Powercor network in Victoria.
July switching frenzy
July 2022 has been one of the highest ever months for retail energy switching in Australia