Energy Industry
News and views from across the retail energy industry
My electricity bill looks different!
Have you noticed that your electricity bill looks different? You're not the only one! New regulations have required every retailer to overhaul their bills in October 2023.
Wholesale markets quarterly Q3 2023
Q3 of 2023 has shown significant decreases to average wholesale electricity and gas prices, but we're not out of the woods yet with retail energy pricing.
Rising Tide of Complaints in NSW
The NSW Energy and Water Ombudsman has released its FY 2023 annual report. It's no surprise that energy-related complaints, and particularly billing complaints, are well up on the previous year.
Ajust your expectations
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
The Solar Duck Curve
Duck curve is the term for reduced daytime network demand due to the growth in rooftop solar. The duck curve brings new challenges and opportunities for the energy industry.
Lights out, one more time
Yet another retailer has exited the retail energy market, triggering a Retailer of Last Resort event. That's 10 RoLRs since May last year.
July 1 Price Changes
The annual July 1 price reset has started early this year. Here's our summary on what's happening, and what you should do.
Lights go out for two more energy retailers
Two more energy retailers are exiting the market, bringing the number of casualties since the wholesale price shock up to nine.
Savings as a Service - Issue #14
Another wave of energy price shock is about to hit, with price increases up to 30% about to sweep through the retail energy market.
Regional QLD energy prices to increase 28%
Retail energy prices in regional QLD will increase 28% from 1 July
Shop around to beat electricity price spikes? It’s not as easy as it should be
The official channels in the energy industry glibly continue to tell us to 'compare and switch' to avoid the worst of energy price increases. It's still too hard. Bill Hero will help.
Price Rise Precursor
AER has approved electricity distribution price changes that will trigger widespread retail price increases from 1 July.