ACCC Discovers the Loyalty Tax
Energy consumers get no rewards for staying loyal to their retailers. Over 80% of energy consumers are paying too much.
We're coming into the thick of the summer heat. Here are Bill Hero and Energy Coach's top tips and tricks to keep cool without breaking the bank on your energy bills.
The ACCC has been running its Retail Energy Inquiry since 2018, but has only just discovered what Bill Hero has always known — energy retailers routinely charge their existing customers more than what they offer for new customers. You need to keep switching to stay on the best rates.
2023 has been an 'annus horribilus' for retail energy consumers. Wholesale rates are finally down, so in principle, retail rates should follow. But when? Bill Hero will help you get the best of those rate reductions as quickly as possible.
Queensland has announced a new Battery Booster Rebate Scheme to encourage the uptake of home battery storage systems. Rebates of up to $4,000 are available to QLD households that install eligible battery storage systems.
The Australian Energy Regulator (AER), publishes an annual report into various aspects of the retail energy markets in Australia, covering issues like pricing, customer service, competition, and the customer debt cycle.
Keep your energy consumption under control through the Festive Season with these practical tips and tricks from Bill Hero and Energy Coach
Victorian Feed-in tariffs are going down, again. That's an unavoidable market reality that does make sense, but the regulator's argument on the rationale for solar does not.
The AER's new 'Game Changer Reforms' to protect vulnerable retail energy consumers are a welcome step, but they do not go far enough.
Dishwashers are more water-efficient and more effective than hand-washing. Here are our top tips to get the best performance and the highest efficiency from your dishwasher.
As the cost of living crisis continue to bite, Energy Ombudsman services in NSW and QLD have both reported increasing complaints.
Have you noticed that your electricity bill looks different? You're not the only one! New regulations have required every retailer to overhaul their bills in October 2023.
Q3 of 2023 has shown significant decreases to average wholesale electricity and gas prices, but we're not out of the woods yet with retail energy pricing.
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